SAFE & EFFECTIVE CARE    CH 2008* Top 10% of Hospitals** Heart Attack    ASPIRIN at ARRIVAL 97% 100% ASPIRIN at DISCHARGE 100% 100% ACEI or ARB for LVSD at Discharge 88% 100% BETA BLOCKER at ARRIVAL 100% 100% BETA BLOCKER at DISCHARGE 100% 100% PCI RECEIVED WITHIN 90 MINS of HOSPITAL ARRIVAL 78% 92% ADULT SMOKING CESSATION ADVICE/COUNSELING 100% 100% Heart Failure  LVS ASSESSMENT 99% 100% ACEI or ARB for LVSD 100% 100% DISCHARGE INSTRUCTIONS 97% 97% ADULT SMOKING CESSATION ADVICE/COUNSELING 100% 100% Pneumonia   INITIAL ANTIBIOTIC 94% 100% INITIAL ANTIBIOTIC SELECTION for CAP in IMMUNOCOMPETENT Patients 93% 97% PNEUMOCOCCAL VACCINATION 96% 97% OXYGENATION ASSESSMENT 100% 100% INFLUENZA VACCINATION n/a 99% BLOOD CULTURE PERFORMED BEFORE FIRST ANTIBIOTIC RECEIVED in HOSPITAL 89% 100% ADULT SMOKING CESSATION ADVICE/COUNSELING 92% 100% Surgical Infection Prevention   PREVENTATIVE ANTIBIOTIC(S) GIVEN ONE HOUR BEFORE INCISION 91% 97% PREVENTATIVE ANTIBIOTIC(S) STOPPED WITHIN 24 HOURS AFTER SURGERY 92% 97% PREVENTATIVE ANTIBIOTIC(S) SELECTION for SURGICAL PATIENTS 93% 99% VENOUS THROMBOEMBOLISM PROPHYLAXIS RECEIVED WITHIN 24 HOURS PRIOR to SURGERY 97% 95% VENOUS THROMBOEMBOLISM PROPHYLAXIS RECOMMENDED and ORDERED 97% 97%   INFECTION OCCURRENCES       CH 2008*** National Benchmark VENTILATOR-ASSOCIATED PNEUMONIA 0 n=0/d=462 2.7 CENTRAL LINE-RELATED BLOOD STREAM INFECTIONS 3.89 n=2/d=514 2.2

*The percentages and scores displayed represent Concord Hospital data for the time period of April - June 2008.

** The benchmark rates are from the most recent HQA Preview Report for Q2 2007 - Q1 2008.

***The infection occurrences represent Concord Hospital data for the time period of July - September 2008.

**** Patient satsfaction scores represent Concord Hospital data for the time period of May - July 2008. This is the most recent data available for posting.

If you have questions or feedback about our data, you may contact us via our Web site feedback form or by calling (603) 227-7000 ext. 3311.